menopausesupportsuffolk.co.uk

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Privacy Policy

Last updated: April 22, 2025

This privacy notice for Menopause Support Suffolk (“Company,” “we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

If you have any questions or concerns, please contact us at melissa@menopausevitamincompany.co.uk.

1. What Information Do We Collect?

Personal Information You Provide to Us: We collect personal information that you voluntarily provide, such as:

  • Your name

  • Email address

  • Telephone number

  • Any other information you provide through our contact forms or bookings

We do not process sensitive personal information, such as health data or financial details.

Information Automatically Collected: When you visit our website, we may automatically collect certain information including:

  • IP address

  • Browser and device information

  • Usage and log data (e.g., pages viewed, links clicked)

This information helps us understand how visitors interact with our site and to improve the experience.

2. How Do We Use Your Information?

We use your information to:

  • Respond to enquiries and offer support

  • Provide information about our services and events

  • Improve our website and services

  • Comply with legal obligations

We do not sell or share your data with third parties for marketing purposes.

3. Legal Bases for Processing

We rely on the following lawful bases:

  • Consent: You have given us permission to process your data.

  • Legitimate Interest: To respond to your enquiries and operate our services.

  • Legal Obligation: To comply with the law.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies on our website. These help us understand usage and personalise content. You can control cookie settings via your browser.

Please see our separate Cookie Policy for more details.

5. Data Retention

We retain your data only for as long as necessary to fulfil the purposes described in this policy, or as required by law.

6. Security

We implement appropriate technical and organisational measures to protect your information. However, no method of transmission over the Internet is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to processing or withdraw consent

To exercise these rights, contact us at melissa@menopausevitamincompany.co.uk.

8. Children’s Privacy

We do not knowingly collect or market to individuals under the age of 18.

9. Updates to This Policy

We may update this policy occasionally. The latest version will be posted on our website with a revised date.

10. Contact Us

If you have any questions or requests regarding this policy, you can contact us:

By Email: melissa@menopausevitamincompany.co.uk
By Post: Menopause Support Suffolk
17 Chilton Road
Ipswich, Suffolk IP3 8PD
United Kingdom